Lastly, you’ll need to have a working Internet connection in order to access the My Cloud Home Duo settings - there’s no ‘local’ web portal on the device, so you have to make all changes via WD’s website. Secondly, if for whatever reason the Discovery app crashes, your network mapped drive automatically disappears and you have to launch the app again to restore it. There’s just no easy way to access the device directly without using the Discovery app, even if you try logging in with the correct credentials. In Windows you get an authentication error, and in Mac you simply see a folder for Time Machine backups. Firstly, you can’t natively find the My Cloud Home Duo by browsing network devices. It all sounds fairly simple, but there are some alarming things that can go wrong. Once it’s set up and registered to your account, you can download the WD Discovery app for Windows or Mac, which will search your network for the My Cloud Home Duo and accordingly map it so you can access it directly within programs. Once powered up, you just navigate to /hello to create a WD account and begin detection of your My Cloud Home Duo. Plug just two cables in and you're up and running.